Usage of our software allows you and your organization to fulfill the regulatory requirements of GDPR. It is important to note that we do not retain or store any data you add to our software. None of this data / information is transferred or synced to any of our servers, or any other third party servers or services we may use. Instead, all accounts / services you add to BusyCal / BusyContacts results in direct, secure communication between the app and the service in question, thus it is important to realize that the service you're using our software with needs to comply with GDPR regulations.
BusyCal and BusyContacts use your username and password to sync, manage and display your calendars, events, reminders and contacts. When adding Office 365, Google Calendar or Contacts accounts to BusyCal and BusyContacts, we instead rely on industry standards such as OAuth to authenticate you. Your username, password or OAuth tokens are stored securely in the system Keychain. The Keychain is part of macOS and iOS, where credentials from system apps as well as third party apps are stored securely. Your account information, including the data you sync, is never transferred or shared outside of your machine or mobile to any third party server neither our own.
Placing an order or purchasing a copy of our software requires you to share your email address with us, which is then tied to the serial number generated in order to uniquely identify your installation(s). This information is stored and used solely for licensing and invoicing purposes. When registering your mac for the first time, your mac-id, IP address and serial number and sent to our servers to validate and activate your copy. This is required solely for the purpose of licensing and to validate your installation.
BusyCal and BusyContacts on macOS periodically check for updates by contacting our servers. This includes anonymous information about the installation of BusyCal / BusyContacts, as well as the version of macOS, in order to determine if there is an update available for you.
If you have subscribed to our mailing list, you will receive infrequent emails from us about important software updates, new product announcements (which may or may not be developed in association / collaboration with another company) or special offers. We will protect your privacy and not share / sell your email addresses to anyone. You may unsubscribe from our mailing list at any time.
In case you contact us and choose to send us your private logs (with consent) in order to diagnose something for you, we retain these only for the length of the time required to solve the issue. No one outside of BusyMac is given access to this information. You are entitled to request that these logs be immediately deleted, even before the matter is fully resolved.
Non-personal information is data that cannot, on its own, be used to uniquely identify a specific individual in any way or form. This information is usually in the form of crash logs and related analytics. We may collect, use, transfer, and disclose non-personal information for any purpose. We use Google Firebase (http://firebase.google.com) (previously known as Fabric / Crashlytics), as well as Microsoft's App Center (http://appcenter.ms) for this purpose.
Cookies and Other Technologies
Our website, services, apps, email communications and advertisements may use "cookies" and other technologies such as "pixel tags" and "click-through URLs". We use the information we collect in this manner to better understand our users' information with our website and to optimize the user experience. You can disable cookies in your browser settings, but please note that certain features on our website may not be available as a result.
As you access our services, we gather some information automatically on our servers and store it in log files. This information includes your browser type, version, and language, your operating system, the referring and exit websites, IP address, a date/time stamp of the request, and the requested resource (file name and URL). We use this information in anonymized form for statistical analysis, to administer our site, and to improve our product and services, without directly associating this data with individual users.